IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers of the two companies accelerate artificial intelligence (AI) adoption while protecting their data. “We see how the need to increase...
Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company sees AI as essential for improving productivity, driving efficiency and enhancing customer experiences, Salesforce Chair, CEO and Co-Founder Mark Benioff said...
Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and workflows within the platform. The latest in a long list of similar announcements about generative AI uses in business, specifically...
DJUST has launched a new Software-as-a-Service (SaaS) B2B eCommerce solution. This eCommerce platform is specifically designed for B2B companies and their requirements and allows them to connect to any enterprise resource planning (ERP), warehouse management and customer relationship management (CRM) software, DJUST said in a Friday...
January 15, 2020
In payments, change happens at the speed of consumer behavior. As consumer preferences evolve (across channels, online conduits and mobile devices), merchants must react quickly. This has a ripple effect on merchant service providers (MSPs), the companies that have historically helped businesses accept debit, credit and other forms of payment, forcing them to pivot quickly […]
December 16, 2019
The digital commerce ecosystem has opened up vast growth opportunities for businesses of all sizes and stripes. Even the smallest of enterprises can leverage services like cross-border payments, data analytics...
December 10, 2019
We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of payments and commerce is that...
December 09, 2019
Although the health, beauty and wellness services industries tend to get lumped together, a closer look at the demands across these segments reveals there is no such thing as a...
November 01, 2023
Customer relationship management platform HubSpot is acquiring B2B intelligence firm Clearbit. This move aims to enhance HubSpot’s customer intelligence capabilities and enable its clients to grow with industry-leading insights, HubSpot said in a Wednesday (Nov. 1) press release. HubSpot said its artificial intelligence (AI)-driven platform is built on real-time and unified data. By integrating first-party customer data with […]
September 03, 2023
IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers of the two companies accelerate...
August 30, 2023
Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company sees AI as essential for...
June 12, 2023
Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and workflows within the platform. The...
