Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there are differences across the CU landscape. To measure CUs’ current and planned innovations, PYMNTS Intelligence...
A key objective among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile features and capabilities and improving the user experience to retain existing accountholders and attract new customers. Many — but not...
Credit unions (CUs) are continuing to win over members, with roughly 1 in 5 current CU members telling PYMNTS Intelligence they’ve changed primary banks last year. This is just one important finding included in “Growing Credit Union Membership via Lending and Omnichannel Banking Innovation,” a...
California state lawmakers are considering legislation that would limit the number of overdraft fees credit unions (CUs) can charge their members. Under SB-1075, the 100+ CUs now doing business in the Golden State would be prohibited from charging their customers more than three overdraft fees per...
July 10, 2024
Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect a seamless user experience across digital and physical channels. As […]
June 13, 2024
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there...
June 04, 2024
A key objective among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile features and capabilities and improving...
April 22, 2024
Credit unions (CUs) are continuing to win over members, with roughly 1 in 5 current CU members telling PYMNTS Intelligence they’ve changed primary banks last year. This is just one...
March 05, 2024
As the country’s banking giants expand, some consumers are looking for smaller alternatives. It’s a trend at the center of a Tuesday (March 5) Wall Street Journal (WSJ) report, which says that these banking customers have found that switching to community lenders and credit unions offers a more personal touch and greater savings. “There’s too many bells […]
January 02, 2024
Credit union service organizations PSCU and Co-op Solutions say they’ve closed their agreement to combine. Beginning Tuesday (Jan. 2), the two groups will integrate under a holding company led by a combined executive...
April 28, 2020
Service 1st Federal Credit Union has joined PSCU, a credit union service organization (CUSO), according to a press release. PSCU is a cooperative that supports the transactions of 1,500 credit...
April 07, 2020
PSCU, a credit union service organization (CUSO), will be expanding its services this year with more options for mobile users like a new online card management tool and digital issuance,...
