Customer Expectations news and trends

New Study Shows Many Companies Not Meeting Customer Expectations

April 28, 2017
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New Study Shows Many Companies Not Meeting Customer Expectations

April 28, 2017
Talend, a leader in cloud and big data integration software, announced in a press release the results of an international consumer and IT business survey that reveals a surprising gap between customer expectations and what organizations are actually providing. With industry research suggesting businesses are losing $62 billion per year through poor customer service, this information can help companies […]