Enhancing the customer experience is crucial to success in the travel sector, CellPoint Digital Global Head of Product Tom Randklev writes in a new PYMNTS eBook, “The New Value Equation: 11 Financial Services Leaders Share Their Vision for 2025.” In September, Karen Webster published the...
Facing declining customer visits, Starbucks is set to embark on a restorative journey to reclaim its identity and enhance the overall experience. During the company’s fourth-quarter and full-year earnings call Wednesday (Oct. 30), CEO Brian Niccol outlined a plan to refocus the company on its...
Optiwise.ai, a leading optimization solution provider for Walmart sellers, has secured $2.4 million in seed funding and launched a new AI-powered personal assistant called Olivia for sellers on the Walmart Marketplace. Olivia utilizes GenAI technology to identify product listings and ad opportunities, answer performance-related questions...
It was Walt Disney who once said, “We keep moving forward, opening new doors, and doing new things, because we’re curious, and curiosity keeps leading us down new paths.” He, of course, was referring to the creative process, but his observation also powers executives in...
November 19, 2024
As global business-to-business (B2B) payment volumes rise, business leaders are faced with a crucial yet often overlooked question: How much value does simplicity add? In digital finance, where automation, real-time data, and interconnected payment solutions are table stakes, simplicity has emerged as a defining performance metric — on par with speed, cost and security. “Simplicity […]
November 15, 2024
Enhancing the customer experience is crucial to success in the travel sector, CellPoint Digital Global Head of Product Tom Randklev writes in a new PYMNTS eBook, “The New Value Equation: 11...
October 17, 2024
It was Walt Disney who once said, “We keep moving forward, opening new doors, and doing new things, because we’re curious, and curiosity keeps leading us down new paths.” He,...
September 24, 2024
“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where they are — whether online,...
October 22, 2024
Optiwise.ai, a leading optimization solution provider for Walmart sellers, has secured $2.4 million in seed funding and launched a new AI-powered personal assistant called Olivia for sellers on the Walmart Marketplace. Olivia utilizes GenAI technology to identify product listings and ad opportunities, answer performance-related questions and offer content suggestions such as keywords, titles, descriptions and […]
November 06, 2023
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a...
October 24, 2023
Sabre, a software and technology provider in the global travel industry, has partnered with CellPoint Digital, a payment solutions provider for the airline industry. Under the agreement, Sabre customers will now...
October 19, 2023
Amazon is asking a Seattle judge to dismiss a lawsuit from the Federal Trade Commission (FTC), saying the case “fails in its entirety.” The eCommerce giant has vehemently denied allegations made by the...
