Customer Insights news and trends

Retailers Are Turning To Spy Tech To Boost Sales
Retail // July 04, 2017

Retailers in Europe and the U.K. are reportedly using spy technology in an effort to boost sales and customer service. The technology is being used to read customers’ facial expressions, heart rate and pupil dilation while they browse the aisles of physical stores. According to...

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Chase Expands Availability of Business Intelligence Platform

October 30, 2024
Chase for Business expanded the availability of a business intelligence platform to all Chase business checking accounts at no additional cost. The Customer Insights platform was previously available only to Chase Payment Solutions clients, the bank said in a Wednesday (Oct. 30) press release. “Our goal is to deliver value and expertise to our small […]

Retailers Are Turning To Spy Tech To Boost Sales

July 04, 2017
Retailers in Europe and the U.K. are reportedly using spy technology in an effort to boost sales and customer service. The technology is being used to read customers’ facial expressions,...