Data Story news and trends

UK Consumers Love to Shop From the Comfort of Their Homes
Retail // May 02, 2024

Shoppers in the United Kingdom love eCommerce, disproportionately preferring to make purchases online without engaging with physical stores, PYMNTS Intelligence reveals.  By the Numbers The PYMNTS Intelligence study “2024 Global Digital Shopping Index: U.K. Edition,” commissioned by Visa Acceptance Solutions, drew from a survey of 2,200...

High-Earning Consumers Prefer Luxury Experiences Over Things
Consumer Insights // April 16, 2024

When it comes to living large, big earners like to splurge on making memories more so than on, say, a new handbag, PYMNTS Intelligence research reveals. By the Numbers  The February/March installment of the PYMNTS Intelligence “New Reality Check: The Paycheck-to-Paycheck Report” series, subtitled “Why...

Gen Z Consumers Pull Back on Connected Devices 
Connected Economy // April 15, 2024

Connected device ownership may be on the rise, but younger consumers are paring down the number of smart products they own, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence study “How We Will Pay Report: How Connected Devices Enable Multitasking Among Digital-First Consumers”...

43% of Retailers Say False Declines Are a Major Problem for Shoppers
Retail // April 02, 2024

As retailers look to offer positive payment experiences to shoppers to keep them coming back, a significant share sees false declines as a sticking point, PYMNTS Intelligence research shows. By the Numbers The PYMNTS Intelligence study “Fraud Management, False Declines and Improved Profitability,” created in...

Interviews & Exclusives
1 in 5 of Consumers Without Paycheck Pressures Still Plan to Finance Holiday Purchases

November 21, 2023
As the holidays near, balancing tight budgets with the festive spirit can become a challenge. Which is why traditionally, many consumers turn to credit to navigate holiday expenses, ensuring celebrations are not marred by financial constraints. However, recent trends show a decline in reliance on credit for holiday shopping, hinting at smarter spending habits despite […]

1 in 3 Grocers See Smart Shelf Labels as Key to Customer Loyalty

September 22, 2023
As grocers look to digitize stores, many are considering smart technology to provide shoppers with more information about products on shelves. By the Numbers The PYMNTS Intelligence survey “Big Retail’s...

62% of Consumers Discover Restaurants on Google

June 15, 2023
As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any of their social media pages....