Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their shirts. PYMNTS’ Karen Webster was joined by David Sobie, vice president of PayPal’s Happy Returns service, and Drew Cook, chief...
October 25, 2023
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address the long-standing challenges faced by both shoppers and retailers in the returns process, the companies said in a Wednesday (Oct. 25) press release. The acquisition is expected to close in the […]
