Further proof that the customer experience is key to brand loyalty is contained in a study by Dotcom Distribution. Fast shipping and aesthetics are top of mind for consumers. Seventy percent are willing to pay more for same-day delivery, and brand packaging reflects product quality.
Online retailers who deliver goods in five days or less are likely to garner repeat buyers among their clientele, according to a survey by Shopatron, a cloud-based distributed orders management solutions company. The firm said in a release Tuesday (July 7) that a satisfaction survey...
July 08, 2015
Online retailers who deliver goods in five days or less are likely to garner repeat buyers among their clientele, according to a survey by Shopatron, a cloud-based distributed orders management solutions company. The firm said in a release Tuesday (July 7) that a satisfaction survey conducted among 13,000 customers online found that shipping times have […]
