Eighty-eight percent of American adults have access to smartphones. Collectively, they now drive $130 billion in mobile commerce sales. That increase in mobile commerce spending is underpinning a shift in consumers’ shopping preferences. Buyers are increasingly moving away from shopping on their desktops and are...
Thriving or just surviving in the omnichannel age means offering comprehensive in-store and online features that both engage customers and connect them with brands. To earn their devotion, shoppers demand that retailers offer features to make their shopping trips easier, more enjoyable and more personalized...
Clothing companies can’t seem to please customers lately. Consumers are spending half as much as they once did and are sick and tired of retailers’ tired omnichannel offerings. But clothing companies aren’t alone in their struggles. Recently, retailers the world over have had to supercharge...
Whether it’s finding new ways to keep customers happy or designing new solutions to keep fraudsters at bay, omnichannel software developers have been busy helping retailers stay on consumers’ nice lists this holiday season. In the December edition of the PYMNTS.com Omni Developer Report, a...
