Digital news and trends

64% of Firms Move Away From Physical Invoices as COVID Solidifies Digital Shift
B2B Payments // November 18, 2021

The COVID-19 pandemic has prompted businesses’ accounts receivable (AR) leaders to take the digital leap. As the challenge of delayed payments has become more damaging since March 2020, businesses have looked to digitize processes that had been manual. In fact, 64% of firms are shifting...

Restaurants Lag Behind Retailers in Showcasing Digital Inventory
Restaurant innovation // November 02, 2021

The restaurant industry may have been significantly slower to digitize than retail — but today, the need for a strong eCommerce presence is a given for most eateries. Yet, given the rapid acceleration of online ordering adoption, restaurants did not have the time to take...

90% Of Consumers Say Digital Connectivity Has Brought Positive Benefits
Connected Economy // November 01, 2021

The embrace of digital tech and the use of different tools runs wide and deep in our lives, with PYMNTS’ survey of over 15,000 U.S. consumers for the “How Consumers Live in the Connected Economy Report,” nine out of 10 consumers said the introduction of...

Donning Many Hats, the CFO Must Play a Vital Role in Business Digitization
CFO // October 27, 2021

Alongside Virta Health’s work in trying to cure type 2 diabetes, the CFO of this virtual healthcare startup keeps busy finding solutions for a range of other challenges. Specifically, he is focused on minimizing the headaches from the B2B world’s reliance on outdated, paper-based checks...

Interviews & Exclusives
Supermarkets Rethink Physical and Digital Aisles for Grocery’s Connected Future

December 03, 2021
Grocery stores may not look very different than they did two or three generations ago, but their role in consumers’ lives is changing dramatically. Where once the physical store encompassed the brand’s relationship with the consumer, it is now only one channel — part of a whole that contains grocers’ direct web and mobile digital […]

90% Of Consumers Say Digital Connectivity Has Brought Positive Benefits

November 01, 2021
The embrace of digital tech and the use of different tools runs wide and deep in our lives, with PYMNTS’ survey of over 15,000 U.S. consumers for the “How Consumers...

63% of CFOs More Focused on Increasing Customers’ Lifetime Values 

October 13, 2021
The pandemic’s disruption to the economy and to business models has spurred chief financial officers (CFOs) to re-examine the strategies they use to reach their end customers. And as part...

Why $20T Of B2B Commerce Is Ripe For Disruption And A Big Digital Shift

July 30, 2021
As more enterprises shift their business online due to the coronavirus pandemic, the way transactions are done is undergoing a pronounced transformation. It’s a shift that has created a golden...

Quick Reads
Disney Accelerator Program Aims To Bring Fans Closer Digitally

July 26, 2021
The eight companies chosen for the 2021 Disney Accelerator program will work closely with Walt Disney Company officials during a three-month mentorship program “that will connect them with the creativity, imagination and expertise of Disney,” per a press release. What’s more, the octet might also teach Disney leadership a thing or two about expanding their […]

McDonald’s Focuses On Rewards, Digital Initiatives With New Business Unit

July 26, 2021
McDonald’s Corp. is putting all of its collective fries in one basket as it looks to spur the growth of its international app and newly minted MyMcDonald’s Rewards program, according...

Nordstrom’s Growth Plan Focuses On Digital Strategies, Off-Price Brand

February 04, 2021
Ahead of its Thursday (Feb. 4) meeting with analysts and investors, Nordstrom said it anticipates a 25 percent hike in sales this year as it focuses on smaller-format stores as...

Japan’s Payments Firm Hey Nets Series E Funding Led By Bain Capital

August 04, 2020
Japanese eCommerce and payments platform hey announced a Series E investment led by Bain Capital, a press release says. The round was also supported by PayPal Ventures, Goldman Sachs, YJ...