Digital Assistant news and trends

Barclays Analysts See Meta as Well-Positioned for Growth in AI
artificial intelligence // October 05, 2023

Barclays analysts reportedly believe that Meta Platforms, with its integration of artificial intelligence (AI) technology into its apps, is well-positioned for growth in the AI industry. The investment firm has identified Meta as a potential frontrunner in the field of AI, with its four mega-apps — WhatsApp,...

Google to Launch Generative AI-Powered Digital Assistant
artificial intelligence // October 04, 2023

Google has unveiled a digital assistant powered by generative artificial intelligence (AI). Assistant with Bard will be accessible on Android and iOS mobile devices in the coming months, the tech giant said in a Wednesday (Oct. 4) blog post. This new tool will build upon...

Amazon Makes Alexa More Human-Like to Increase VoiceTech Adoption 
Amazon // September 20, 2023

Amazon aspires for Alexa to be an integral part of the consumer’s household.   During its product launch on Wednesday (Sept 20), Amazon unveiled enhancements to its Alexa voice assistant, introducing intuitive decision-making capabilities derived from natural conversation.  This is in response to the rising consumer...

Microsoft Continues Shutting Down Cortana
Connected Economy // August 11, 2023

Microsoft is shutting down its digital assistant app, Cortana, for Windows 11 with an update that disables it. This move comes three years after the tech giant ended Cortana for iOS and Android devices, The Verge reported Friday (Aug. 11). Microsoft also plans to end support for the digital...

Interviews & Exclusives
Can Digital Assistants Take Luxury Retail To The Next Omni Level?

February 11, 2019
A common, enduring fantasy for many consumers — a group that likely includes many PYMNTS readers and writers — is walking into a high-end retail store, chain or boutique that sells luxury brands, and spending vast sums on the best clothes, shoes, handbags, watches and other items. That notion still features the plots of movies and TV […]

Is AI’s Next Evolution To Digital Humans?

February 27, 2018
What would you do if you met a digital human? It is not an idle question, nor are we asking how you would handle yourself if you suddenly landed in...

Facebook Messenger 2.0: Lotsa Bots

April 19, 2017
Innovator, entrepreneur and architect of “the greatest show on Earth” P.T. Barnum famously said, “There is no such thing as bad publicity.” This week, going into its F8 conference — Facebook’s...

Quick Reads
Report: Microsoft’s AI Copilot Could Add $10 Billion to Its Yearly Revenue

November 01, 2023
A new Microsoft artificial intelligence (AI) product could become a major revenue driver for the tech giant. The company Wednesday (Nov. 1) began selling its Microsoft 365 Copilot AI for its Office app business subscribers after launching a commercial version in September. And with the feature costing $30 per person each month, Microsoft could see more than $10 billion […]

Barclays Analysts See Meta as Well-Positioned for Growth in AI

October 05, 2023
Barclays analysts reportedly believe that Meta Platforms, with its integration of artificial intelligence (AI) technology into its apps, is well-positioned for growth in the AI industry. The investment firm has identified Meta...

Google to Launch Generative AI-Powered Digital Assistant

October 04, 2023
Google has unveiled a digital assistant powered by generative artificial intelligence (AI). Assistant with Bard will be accessible on Android and iOS mobile devices in the coming months, the tech...

Microsoft Continues Shutting Down Cortana

August 11, 2023
Microsoft is shutting down its digital assistant app, Cortana, for Windows 11 with an update that disables it. This move comes three years after the tech giant ended Cortana for iOS...