Consumers do not like waiting to access their accounts. According to PYMNTS’ research, nearly half of consumers have concerns about waiting a long time during identification processes, demonstrating how customers want frictionless and streamlined experiences when logging in to their accounts. Advanced digital ID tools are gaining wider acceptance,...
With 70% of U.S. adults interested in advanced ID verification, companies that leverage it to speed sign-in are poised to gain revenue, Spark Wallet CEO Martin Spusta tells PYMNTS.
Streamlined digital account opening is a must-have for all financial institutions (FIs). A critical step in that process is the login experience, for which customers increasingly require speed and security. The need for a seamless experience is crucial, as incorrect password attempts cause consumers to...
Authorized push payment (APP) fraud, identity theft, synthetic account fraud and first-party misuse are all growing problems for many industries and countries. In the United Kingdom, financial loss from APP scams, which involve fraudsters deceiving individuals into sending payments to bank accounts that the fraudsters...
July 19, 2023
As fraudsters grow more sophisticated, so too must the fraud defenses of eCommerce sites and other operators who sail the shark-infested waters of digital commerce. We explore aspects of the fraud fight in “Combating Online Fraud With Digital Identification,” a PYMNTS and Prove collaboration, and part of the Digital Identity Tracker® Series. The Tracker notes that […]
February 10, 2023
Streamlined digital account opening is a must-have for all financial institutions (FIs). A critical step in that process is the login experience, for which customers increasingly require speed and security....
March 23, 2022
Digital identities are becoming more prevalent as awareness of their security and convenience grows, and they are expanding into new use cases like anti-money laundering (AML). This crime has ballooned...
December 10, 2021
Quickly and easily identifying consumers online is critical for any entity conducting business on virtual channels, especially financial institutions (FIs), government entities and merchants. Determining the identities of their users...
March 31, 2022
The European Union has passed several laws aimed at providing digital identity protection, among them the General Data Protection Regulation (GDPR), which went into effect in 2018. Among the biggest violators of these protocols? American websites. According to one study, 67% of the top 1,000 websites in the United States were in violation of the […]
March 31, 2016
This week, PYMNTS, in collaboration with Socure, released the March edition of the PYMNTS.com Digital Identity TrackerTM, featuring all new research surrounding the increase in online fraud fueled by the increase in EMV card...
