Digital Innovation news and trends

How Credit Unions Are Playing David Against Industry Goliaths
Credit Unions // June 13, 2024

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there are differences across the CU landscape. To measure CUs’ current and planned innovations, PYMNTS Intelligence...

What Are Merchants in Mexico Doing to Boost In-Store Sales?
VISA // May 20, 2024

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into brick-and-mortar locations, but they also want the ease of using digital shopping features. Enter Click-and-Mortar™ shopping. PYMNTS Intelligence finds that...

Digital Stagnation Pressures UAE Merchant Growth
VISA // May 13, 2024

In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust foundation remain in play. The UAE has the second-highest consumer satisfaction rate of the markets surveyed. Click-and-Mortar™ shopping — including...

Click-and-Mortar™ Shopping Expands by 49% In Brazil
VISA // April 19, 2024

Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and in-store shopping experiences through digital features and has rapidly gained traction worldwide. Brazil’s merchants have the opportunity to emerge as...

Interviews & Exclusives
How Credit Unions Are Playing David Against Industry Goliaths

June 13, 2024
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there are differences across the CU landscape. To measure CUs’ current and planned innovations, PYMNTS Intelligence developed the Innovation Readiness Index (IRI). Scores indicate how well […]

What Are Merchants in Mexico Doing to Boost In-Store Sales?

May 20, 2024
Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into brick-and-mortar locations, but they also...

Digital Stagnation Pressures UAE Merchant Growth

May 13, 2024
In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust foundation remain in play. The...

New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features

March 28, 2024
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy...

Quick Reads
FinCEN Announces New Digital Innovation Officer/Deputy Director

February 21, 2020
The Financial Crimes Enforcement Network (FinCEN) has announced Michael Mosier as its new digital innovation officer and deputy director. Mosier succeeds Jamal El-Hindi, who will serve as the interim chief data officer (CDO) for the Department of the Treasury. In that role, El-Hindi will apply his FinCEN experience to “help lead the vision, design and […]

Yelp Store Visits Aims To Boost Brands’ Consumer Visits

February 12, 2020
New ad products introduced by Yelp will let restaurants better understand the impact of their ads on local foot traffic, according to reports. The service, Yelp Store Visits, is primarily...

Goldman Sachs To Hire Engineers For Digital Innovation Program

April 03, 2019
In an effort to lure talented engineers its way, Goldman Sachs has rolled out a new program in which it will pay engineers to develop new finance apps. According to...