Digital Shopping news and trends

Two-Thirds of Consumers Now Use Some Digital Shopping Features
Retail // October 24, 2024

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for integration between digital and physical retail experiences. A PYMNTS Intelligence report, “2024 Global Digital Shopping Index: The Rise of the...

Mexican Consumers Seek More Payments Choice and Product Details
Retail // June 03, 2024

Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home. PYMNTS Intelligence recently investigated this topic in our “2024 Global Digital Shopping Index,” a series of reports commissioned by Visa...

40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile
Retail // March 22, 2024

The days of consumers mentally segregating in-store shopping from its online counterpart are over.  Nowadays, as PYMNTS Intelligence’s “2024 Global Digital Shopping Index: The Rise of the Click-and-Mortar™ Shopper and What It Means for Merchants” report makes clear, consumers worldwide simply think in terms of “shopping.”...

Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 
Retail // November 10, 2023

Walmart, best known for offering products at wallet-friendly prices through its extensive network of physical stores, is setting records this month, driven by the success of its grocery offerings that continue to attract shoppers. Meanwhile, Amazon isn’t satisfied with its penetration of the grocery sector...

Interviews & Exclusives
Mexican Consumers Seek More Payments Choice and Product Details

June 03, 2024
Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home. PYMNTS Intelligence recently investigated this topic in our “2024 Global Digital Shopping Index,” a series of reports commissioned by Visa Acceptance Solutions that identify which features resonate in various corners […]

40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile

March 22, 2024
The days of consumers mentally segregating in-store shopping from its online counterpart are over.  Nowadays, as PYMNTS Intelligence’s “2024 Global Digital Shopping Index: The Rise of the Click-and-Mortar™ Shopper and...

Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 

November 10, 2023
Walmart, best known for offering products at wallet-friendly prices through its extensive network of physical stores, is setting records this month, driven by the success of its grocery offerings that...

India Writes the Playbook for Mobile Payments Innovation

August 18, 2023
Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for creating an inclusive payments, commerce...

Quick Reads
Instacart and PetSmart Partner on Same-Day Delivery Across US

May 02, 2023
Instacart is now providing same-day delivery from 1,500 PetSmart stores in the United States. The expansion of this partnership into the U.S. follows the successful launch of the offering from 150 PetSmart stores in Canada, the companies said in a Tuesday (May 2) press release. “By expanding our Instacart partnership into the U.S., we are […]

Post-Purchase Platform Narvar Launches Home Pickup

March 07, 2022
Post-purchase platform Narvar has launched Home Pickup, a “carrier agnostic” return service that lets shoppers schedule a courier to pickup return packages from their homes. “More than 70 retailers, including...

For Large Restaurant Brands, 2021 Was Better Than Normal  

December 29, 2021
2021 was a good year for major restaurant chains, not only in contrast to the devastating year before, but also by pre-pandemic standards. The rapid innovation of the previous year,...

Goop Introduces Digital Shopping In Canada

August 02, 2019
Goop has announced that it is extending its physical goop MRKT Toronto pop-up to digital shoppers in the Canadian market. The digital shopping experience will be powered by Mastercard and...