The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to survive the pandemic. Technology is now a critical part of the restaurant experience, and its importance continues to grow. Restaurants...
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry is again in crisis. Now, food service providers are under pressure from a troubled economic...
Shoppers in Mexico strongly prefer shopping in-store to shopping online. Seventy-one percent of local shoppers reported making their most recent retail purchase in a brick-and-mortar store — far more than consumers in other countries. However, this choice does not mean local shoppers eschew digital shopping...
PIX. Mercado Pago. Pickup. Apps. Data protection. These are a few of the digital shopping trends and payment options that are key to winning customers in Brazil — one of the world’s largest economies and one that is rapidly digitizing. As Brazil’s shoppers continue to...
July 14, 2023
Walmart may be learning the hard way that having the most sought-after digital features barely matters if customers do not know they exist. PYMNTS’ research highlights that Walmart customers are less likely to realize these features exist than Amazon customers. We collected data on how aware consumers are of selected digital features offered by both […]
June 29, 2023
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry...
June 02, 2023
PIX. Mercado Pago. Pickup. Apps. Data protection. These are a few of the digital shopping trends and payment options that are key to winning customers in Brazil — one of...
March 29, 2023
Tech layoffs are running rampant. With inveterate titans like Meta, Google and Microsoft laying off thousands of workers, many are beginning to wonder whether digital growth and consumers’ appetite for...
