The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp...
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able to use a range of tactics to make off with unauthorized transactions. Ferreting out fraudulent...
To catch payments fraud, man and machine must work together. To that end, PSCU said last month that it has chosen NICE Actimize to modernize disputes management with the latter’s ActOne Extend — billed as an automated, artificial intelligence (AI)-powered investigations and case management platform....
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4). The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As...
May 16, 2022
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp down on fraud, but PYMNTS researchers found that many merchants […]
November 21, 2019
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able...
November 12, 2019
To catch payments fraud, man and machine must work together. To that end, PSCU said last month that it has chosen NICE Actimize to modernize disputes management with the latter’s...
September 19, 2023
Sift has unveiled new integrations and automation capabilities for its Dispute Management product, providing merchants with a solution to efficiently manage chargebacks. The latest integrations with PayPal and Adyen, two of the largest payment processors globally, allow Dispute Management customers to streamline the chargeback management process, the digital trust and safety firm said in a Tuesday (Sept. 19) press release. These integrations […]
November 04, 2019
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4)....