Dispute Prevention Solutions Report news and trends

Interviews & Exclusives
Report: Merchants Overestimate Their Own Dispute-Resolution Skills

May 16, 2022
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp down on fraud, but PYMNTS researchers found that many merchants […]