Dot news and trends

Airlines Sue DOT Over New Fee Disclosure Rules
Legal // May 13, 2024

Airlines are reportedly suing the U.S. Transportation Department (DOT) over new fee rules. The suit was filed in federal court last week by industry group Airlines for America, Reuters reported Monday (May 13). Joining in the suit were American Airlines, Delta Air Lines, United Airlines, JetBlue Airways, Hawaiian Airlines and Alaska Airlines. The legal action followed the...

DOT: Airlines Must Automatically Refund Canceled Flights
Travel Payments // April 24, 2024

Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers to get refunds if a flight is canceled or “significantly” changed. It also requires refunds for travelers whose checked bags...

Traveler Complaints Prompt DOT To Remind Airlines Of Refund Rules
Travel Payments // May 12, 2020

As thousands of complaints about airlines flood the Department of Transportation (DOT), the department is issuing a warning to airlines: Don’t renege on obligations. According to a CNBC, the DOT usually receives around 1,500 complaints of that nature in a normal month. In April and...

Revving The Engine For Digital Licenses
Innovation // January 25, 2018

There’s a road — literally — from analog to digital. Think stamped metal translated into bits and bytes, helping to transform a part of the auto industry that has been around for more than a hundred years: license plates. In the process, might the age-old frustration of...

Quick Reads
DOT Launches Inquiry Into Rewards Programs of 4 Airlines

September 05, 2024
The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair, deceptive or anticompetitive. Transportation Secretary Pete Buttigieg sent letters to American Airlines, Delta Air Lines, Southwest Airlines and United Airlines ordering them to provide information about their rewards programs, practices and policies, […]

Airlines Sue DOT Over New Fee Disclosure Rules

May 13, 2024
Airlines are reportedly suing the U.S. Transportation Department (DOT) over new fee rules. The suit was filed in federal court last week by industry group Airlines for America, Reuters reported Monday (May 13). Joining in...

DOT: Airlines Must Automatically Refund Canceled Flights

April 24, 2024
Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers to get refunds if a...

Traveler Complaints Prompt DOT To Remind Airlines Of Refund Rules

May 12, 2020
As thousands of complaints about airlines flood the Department of Transportation (DOT), the department is issuing a warning to airlines: Don’t renege on obligations. According to a CNBC, the DOT...