Doug Brown news and trends

Candescent’s Brown: Credit Unions Need Human Touch to Attract Gen Z
Banking // October 09, 2024

For all banks — but especially for small banks and credit unions — capturing the hearts, minds and wallet share of younger generations is more than just a strategy, it’s a critical pursuit. These are the customers that will be with banks for years. They...

NCR Voyix: Fraud Is ‘Massive And Ever-Present’ Concern
Opinion // September 10, 2024

While regulatory changes can present challenges, they can also create opportunities, NCR Voyix Chief Product Officer, Digital Banking Doug Brown writes in a new PYMNTS eBook, “Beyond the Horizon: How to Identify Unexpected Threats That Could Impact Your Business.”   In the first half of...

NCR Voyix: $2.5 Billion Sale to Veritas Verifies Digital Banking’s Long-Term Potential
Digital Banking // August 07, 2024

Publicly traded companies are marked to market each and every day. And when quarterly results roll in, investors parse the data, the top line and the operating margins, and often measure success with each and every earnings report. For NCR Voyix, the company’s sale of...

Cautionary ‘Tale of Two Consumers’ Dials Up Personalized Approach to Financial Wellness
Personal Finance // April 30, 2024

Not all that long ago, as Doug Brown, chief product officer, NCR Voyix Digital Banking, observed, credit unions and banks had a rather simple approach to financial wellness. The old-school playbook, pre-COVID-19 and before the great digital shift, he told PYMNTS’ Karen Webster, went something like...

Interviews & Exclusives
Embedded Finance Comes With Side-Helping of More Merchant Sales

October 22, 2024
The promise of embedded payments — and the march toward embedded everything — says that commerce and money movement is seamless and intuitive. In the continuing conversations within the “What’s Next in Payments” series, exploring the rise of embedded finance, Doug Brown, chief product officer of digital banking at Candescent (formerly NCR Voyix), said that […]

Candescent’s Brown: Credit Unions Need Human Touch to Attract Gen Z

October 09, 2024
For all banks — but especially for small banks and credit unions — capturing the hearts, minds and wallet share of younger generations is more than just a strategy, it’s...

Cautionary ‘Tale of Two Consumers’ Dials Up Personalized Approach to Financial Wellness

April 30, 2024
Not all that long ago, as Doug Brown, chief product officer, NCR Voyix Digital Banking, observed, credit unions and banks had a rather simple approach to financial wellness. The old-school playbook,...

NCR Voyix CPO Touts Utility of ‘Digitally Connective’ Banking

March 25, 2024
According to NCR Voyix Chief Product Officer of Digital Banking Doug Brown, the post-pandemic years have ushered in the age of digitally connective, and interactive, banking. Consumers may have been banking...

Quick Reads
Report: NCR Considers Selling $2 Billion Digital Banking Business

May 24, 2023
NCR is reportedly weighing selling its digital banking unit ahead of its planned split. That’s according to a report Tuesday (May 23) from Reuters, citing unnamed sources who say the sale of the business could be worth more than $2 billion. These sources said NCR has held discussions with financial advisors about selling the banking […]