Egrocery news and trends

Millennials Lead Grocery’s Digital Transformation
eCommerce // November 14, 2023

When it comes to online grocery, PYMNTS Intelligence indicates, millennials lead the way. By the Numbers The PYMNTS Intelligence study “How the World Does Digital: Daily Digital Engagement Hits New Heights” drew from a survey of more than 17,500 consumers in 11 markets that account...

Instacart Leverages Scale to Buck Competition From Grocers’ Direct Platforms
Delivery // November 10, 2023

As retailers and third-party players alike compete for consumers’ online grocery spending, Instacart maintains that its scale protects it from facing too much competition from even larger grocers’ in-house fulfillment efforts. As the grocery aggregator’s Chief Executive Officer Fidji Simo told analysts Wednesday (Nov. 8), on the...

Chicory: Albertsons, Others Can Drive off-Site eGrocery With Shoppable Content
eCommerce // November 10, 2023

By partnering with major grocers such as Albertsons, contextual commerce platform Chicory is expanding eGrocery audiences, enabling retailers to reach new customers across more parts of their web browsing routines. In an interview with PYMNTS following the platform’s announcement of its partnership with the grocery giant, Nick Minnick, vice president of...

Hy-Vee Automates Facilities as Grocers Rethink Direct Fulfillment
Retail // October 13, 2023

With some grocers scaling up their in-house fulfillment infrastructure and others pulling back, Hy-Vee is tapping automated warehouses to meet digital demand. Grocery fulfillment solutions provider Takeoff Technologies announced Thursday (Oct. 12) its partnership with the Midwestern grocery chain, which has 550 locations across eight states, to...

Interviews & Exclusives
Can eGrocery’s Profitability Challenges Be Fixed With AI Procurement?

July 21, 2023
As grocers struggle to make their eCommerce businesses as profitable as brick-and-mortar channels, artificial intelligence (AI) can help close the gap. In an interview with PYMNTS, Alex Weinstein, chief digital officer of AI-powered online grocer Hungryroot, explained that predictive inventory capabilities can boost margins by reducing waste. “AI can help create a more profitable business. […]

Record-Breaking Holiday for Online Grocery Shopping Holds New Year Clues

December 23, 2022
This year, Ahold Delhaize is seeing holiday shoppers flock to online grocery like never before. The U.S. arm of the grocer, which encompasses thousands of stores across brands such as Giant, Food...

Forage Takes On Stalwarts to Gain Slice of $100B Online SNAP Payments Opportunity

August 15, 2022
Integrating Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payments into eGrocery platforms while complying with federal and local regulations is no easy feat, which is why only three...

Quick Reads
Amazon Revamps Grocery Business to Compete With Walmart and Kroger

August 02, 2023
Amazon is reportedly overhauling its grocery operations to compete on that front with rival Walmart. Changes on tap include updated stores, a warehouse automation pilot and offering fresh food delivery to non-Prime members, Bloomberg News reported Wednesday (Aug. 2). Meanwhile, Amazon will also merge its eCommerce grocery offerings — Whole Foods, its supermarket chain Amazon Fresh and its main website […]

Deliveroo Opens First Physical Grocery Store in London

October 03, 2022
Deliveroo is opening its first brick-and-mortar grocery store as the rapid delivery service attempts to expand its offerings. “The grocery store offers customers a new way to shop, with customers...