Customer experience preferences drive consumer loyalty, but maintaining their loyalty is rarely as simple as giving them what they “tend” to want. Consumers’ preferences change without warning, and savvy merchants must be agile enough to meet their evolving needs, according to Michael Affronti, senior vice...
Acquirers face a formidable challenge in helping merchants address an ever-evolving category of commercial risk: transaction fraud. This issue is pervasive and plagues merchants regardless of their size or level of growth, according to Chris Ward, executive vice president and head of data, digital and...
Merchants face numerous challenges in managing digital payments, according to Ben Weiner, chief strategy officer at payments processor Paya. These hurdles range from reconciliation issues between invoices and ledgers to disparate payment systems causing errors and processing delays. Payments processors are frequently tasked with helping...
One of the biggest challenges facing merchants today is the battle between simplicity, security and functionality, according to Jim Parkinson, chief experience officer at North American Bancard. Merchants may want to implement technology upgrades that simplify sending and receiving payments, but high costs are involved...
January 20, 2022
For many merchants, the prospect of managing the seamless payments consumers want while navigating fraud risk and regulatory compliance is daunting. Acquirers, tasked with facilitating key credit card transactions, must often serve as merchants’ first defense against fraud and inefficiency. In Enabling Payments In A Global Connected Economy, a PYMNTS and technologi collaboration, we examine […]
