Expanding Payments Choice Playbook news and trends

The Insider POV on Effective End-to-End Digital Customer Experiences
Consumer Payments // September 20, 2022

75% of car buyers favor brands that offer rewards, with a similar percentage (74%) favoring digital payments. In the latest edition of the "Expanding Payments Choice Playbook Series," PYMNTS examines the critical role digital rewards and incentives now play in facilitating a true end-to-end digital...

Automotive Loyalty Gets Boost With Real-Time Digital Disbursements
Consumer Payments // September 19, 2022

Auto companies and dealers can no longer depend on direct customer interactions in the showroom to build rapport and keep customers interested. Digital is already dominant, accounting for 72% of automotive customer interactions, and that percentage is expected to grow. At the same time, 75%...

PYMNTS Intelligence: Managing the Costs and Challenges of Regulatory Compliance
Consumer Payments // September 06, 2022

A survey of companies across Latin and North America found that more than half paid regulatory fines or otherwise suffered financially in the past year due to unmitigated compliance risks. Between fines and fraud, which 71% reported experiencing issues with, respondents saw average profit losses...

Nearside on the Complex Task of Compliance
Consumer Payments // September 02, 2022

One of the first steps in compliance is simply verifying the customer’s identity, according to Bert Friedman, vice president of compliance at Nearside. As a provider of small business banking products, Nearside supplies the data control and security that enables its customers to be verified when conducting...

Interviews & Exclusives
Automotive Loyalty Gets Boost With Real-Time Digital Disbursements

September 19, 2022
Auto companies and dealers can no longer depend on direct customer interactions in the showroom to build rapport and keep customers interested. Digital is already dominant, accounting for 72% of automotive customer interactions, and that percentage is expected to grow. At the same time, 75% of consumers are more interested in doing business with companies […]

How Art Marketplaces Are Building a Trust Framework for Global eCommerce

July 12, 2022
With no end in sight to eCommerce growth, businesses can look forward to a growing volume of cross-border transactions for the foreseeable future. PYMNTS research indicates that cross-border trading is...

Research Firms Find Instant Digital Payouts Key to Participant Recruitment

December 08, 2021
Digital disbursements have evolved significantly in recent years, growing from a little-used novelty to a juggernaut competing directly with checks and cash. There are approximately 1.9 billion business-to-consumer (B2C) payments...