Failed Payments news and trends

Orum Debuts ‘No Code Verify’ to Combat Failed Payments 
Authentication // May 02, 2024

Payments firm Orum has debuted a tool to help clients prevent failed payments. No Code Verify, announced Thursday (May 2), lets businesses and institutions determine if a bank account is open and valid before initiating payments, Orum said in a news release. It’s an extension of the...

Online Merchants Say Outsourcing Fraud Prevention Impacts Payments Success
Fraud Prevention // April 04, 2024

For online merchants, winning the high-stakes battle against fraud and cybersecurity breaches is critical to survival. PYMNTS Intelligence finds that 82% of U.S. eCommerce players with cross-border sales faced security-related challenges in the last year. These issues also negatively impact other aspects of business, enhancing...

eCommerce Merchants Fail to Connect Failed Payments and Fraud
Fraud Prevention // March 08, 2024

Despite the many fraudsters on the prowl seeking to exploit any vulnerabilities they can find in the payments ecosystem, only about one-third of eCommerce merchants connect the dots between failed payments and potential fraud. Even more troubling: more than 40% of merchants will simply ask...

Nearly 60% of Firms Say Failed Payments Are Expensive to Track and Resolve
Digital Payments // February 23, 2024

False declines, which cause friction in the payment process, have a detrimental effect on transaction success rates and discourage customers from returning.  According to findings detailed in “Fraud Management, False Declines and Improved Profitability,” false declines put a staggering $157 billion at risk in the United...

Interviews & Exclusives
eCommerce Merchants Fail to Connect Failed Payments and Fraud

March 08, 2024
Despite the many fraudsters on the prowl seeking to exploit any vulnerabilities they can find in the payments ecosystem, only about one-third of eCommerce merchants connect the dots between failed payments and potential fraud. Even more troubling: more than 40% of merchants will simply ask customers to “try again” should a payment fail rather than […]

Nearly 60% of Firms Say Failed Payments Are Expensive to Track and Resolve

February 23, 2024
False declines, which cause friction in the payment process, have a detrimental effect on transaction success rates and discourage customers from returning.  According to findings detailed in “Fraud Management, False Declines...

Failed Cross-Border Payments Cost US Merchants an Estimated $3.8B

February 21, 2024
Many U.S. eCommerce merchants prioritize international markets, but see higher failed payment rates in cross-border transactions than in domestic ones. These payment failures significantly impact their bottom line. PYMNTS Intelligence...

Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments

January 11, 2024
Many eCommerce merchants fail to connect the dots between fraud detection and failed payments. In fact, just one-third of merchants employ mechanisms that detect potential fraud as the cause of...

Quick Reads
FlexPay and Spreedly Team to Recover Failed Subscription Payments

June 26, 2024
Open payments platform Spreedly has expanded its partnership with payments company FlexPay. The new collaboration, announced Wednesday (June 26), is designed to recover failed transactions and eliminate involuntary churn for subscription customers. With this expansion, FlexPay will offer Spreedly customers its Advanced Vault, a solution designed to increase transaction success rates, reduce the overall cost […]

Orum Debuts ‘No Code Verify’ to Combat Failed Payments 

May 02, 2024
Payments firm Orum has debuted a tool to help clients prevent failed payments. No Code Verify, announced Thursday (May 2), lets businesses and institutions determine if a bank account is open and...

Top-Performing Subscription Merchants Recover 60% of Failed Payments

December 28, 2023
Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would have otherwise been lost, according...