Have you received an unexpected package lately? It might be from Amazon, Home Depot, or any other retailer you can think of. While receiving an unsolicited package might seem like a pleasant and cost-free surprise, it’s important to keep in mind that nothing truly comes...
Social media engagement plays a central role in modern restaurants’ daily business, with eateries using platforms like Facebook, Twitter and Instagram to advertise new menu items, interact with customers and drive business to their locations and mobile apps. Studies have found that 72 percent of...
A third of consumers refuse to order from a restaurant that rates less than four stars on online review websites. Too often, unfortunately, reviews listed on social media platforms are fraudulent, discouraging customers at no fault of the restaurants themselves. In this month’s Mobile Order-Ahead...
The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely on pickup and delivery to stay in business. Many states have begun to relax their social distancing orders and allow restaurants to resume...
August 14, 2023
Have you received an unexpected package lately? It might be from Amazon, Home Depot, or any other retailer you can think of. While receiving an unsolicited package might seem like a pleasant and cost-free surprise, it’s important to keep in mind that nothing truly comes free. If you’re getting things as if you bought them, […]
August 14, 2023
Amazon has filed suit against two services it accuses of churning out bogus product reviews. “Fake reviews are primarily being driven by the emergence of an illicit ‘fake review broker’ industry,” the retail giant said on its blog Monday (Aug. 14). “These brokers approach customers directly through websites, social media channels, and encrypted messaging services, soliciting them […]
October 22, 2019
Amazon has filed a lawsuit against two men and their companies, accusing them of swindling customers by promising sales with tactics like fake reviews and questionable schemes, according to reports....
July 31, 2018
Amazon continues to have a problem with paid-for product reviews that tend to give customers an overly favorable impression of the goods they are buying. It is a problem that...
December 11, 2017
TripAdvisor, the travel website where countless people turn to read reviews on hotels and restaurants, was tricked by a London-based Vice writer, who was able to get a fake restaurant...
