As Walmart looks to hold its own against Amazon’s growing lead in retail, the company is leaning into its food and beverage stronghold, leveraging automation to scale its omnichannel grocery presence. On Wednesday (July 10), the retail giant announced plans for the future of its...
As food and beverage brands look for new ways to drive acquisition and loyalty, key players are turning to virtual worlds to reach consumers in more parts of their day-to-day digital routines. Take, for instance, video game worlds. Quick-service restaurant (QSR) chain Whataburger announced Monday...
As grocery shoppers look to find the merchant best suited to their needs, a significant share of customers find themselves put off by higher-than-expected prices, threatening their loyalty. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers...
In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud. According to data from the Food Industry Association (FMI), a national trade association for the U.S. food industry, this is the most commonly faced challenge for grocers...
July 12, 2024
As Walmart looks to hold its own against Amazon’s growing lead in retail, the company is leaning into its food and beverage stronghold, leveraging automation to scale its omnichannel grocery presence. On Wednesday (July 10), the retail giant announced plans for the future of its grocery network, which include stepping up the technology at four […]
July 04, 2024
Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among any brand’s metric to measure...
May 31, 2024
As Amazon looks to make its Prime membership increasingly indispensable to customers’ day-to-day lives, the eCommerce giant’s new partnership with Grubhub aims to drive more frequent engagement with the subscription’s...
May 01, 2024
If there’s a theme for retailers this earnings season, and especially for dining, it might be crystallized in the comments this week from McDonald’s CEO Chris Kempczinski, who told analysts:...
July 16, 2024
Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer eligible Visa cardholders “exclusive access to sought-after restaurant reservations and events” at restaurants across North America. “The Visa Dining Collection rewards diners for paying with […]
June 25, 2024
A potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash approached Deliveroo about acquiring that company at that time, but talks between the two...
June 18, 2024
Starbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies said in a news release Tuesday (June 18), Marriott Bonvoy members and Starbucks Rewards...
June 07, 2024
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6)...
