Amid the impacts of the coronavirus pandemic, Forrester forecasts that global retail sales this year will drop by an average of 9.6 percent around the world. The research firm also forecasts that it will take four years for retailers to catch up with levels prior...
Forrester finds that a significant number of FIs in the U.K. are optimistic about open banking’s ability to cut costs and foster better client experiences. Meanwhile, in the Middle East, financial services done through electronic means are gaining traction.
Chatbots are everywhere these days and are hot topics of conversation among retailers. Learning how to best leverage this relatively new interactive revenue option with smart technology and artificial intelligence (AI) that provides instant consumer feedback, automates routine processes and enhances overall retail operations makes...
The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. As a result, it’s important that merchants refocus their efforts on enhancing the customer experience to achieve...
July 21, 2024
How often do you visit LinkedIn? The platform wants your answer to be “every day.” To that end, the Financial Times (FT) reported Sunday (FT), LinkedIn is offering artificial intelligence (AI)-powered career advice and has rolled out games to get its users visiting more often and drive growth. The report noted this is part of […]
April 30, 2020
Amid the impacts of the coronavirus pandemic, Forrester forecasts that global retail sales this year will drop by an average of 9.6 percent around the world. The research firm also...
June 06, 2017
The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. As a...
June 30, 2015
Forrester Research announced a study that showed the notion that Google should be suffering from smartphone users opting for time with apps rather than Web surfing does not in fact...
