Foot traffic is a key metric of customer attraction for brick-and-mortar stores, and online visits are the corresponding metric for online shops. If the product assortment and the shopping experience itself are key factors when shopping in a physical store, recent market research by PYMNTS...
The appeal of faster services has become an integral component of the modern eCommerce experience, influencing purchasing decisions and shaping customer expectations. With shipping, for example, the need for speed is now a critical factor, as consumers increasingly prioritize businesses that can deliver their purchases...
The holidays are here, and Walmart and Amazon are looking for ways to boost their subscription numbers. To do that, Walmart has teamed up with Disney+ to offer streamers a $40 discount on Walmart+. Meanwhile, Amazon is said to be in the testing phase for...
Nothing’s really free in life, as the old saying goes. And that applies to free shipping, too. PYMNTS Intelligence data as recent as Tuesday (Oct. 31) shows that roughly half of consumers value free shipping so much that they’d place it at the top of...
May 02, 2024
More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of consumers tell PYMNTS Intelligence that they are highly satisfied with the rewards that their primary card issuers offer them. These are just a few data […]
December 15, 2023
The holidays are here, and Walmart and Amazon are looking for ways to boost their subscription numbers. To do that, Walmart has teamed up with Disney+ to offer streamers a...
August 01, 2023
It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without paying extra is considered essential....
April 21, 2023
Consumers across the board are cutting back on retail subscriptions and have been for some time. This trend is likely to continue, as about 17% of retail subscribers are either...
September 18, 2023
On the same day Amazon announced its Prime Big Deal Days event in October, Walmart announced Monday (Sept. 18) its own shopping event, Walmart Deals – Holiday Kickoff. The shopping event will run from 7 p.m. ET Oct. 9 through Oct. 12. With the rise of eCommerce and the increasing popularity of online shopping, Walmart […]
August 28, 2023
Amazon is testing a change to its free shipping policy — a $35 minimum purchase requirement for customers who are not members of its Prime loyalty program. This move comes...
March 24, 2023
Retailers are reportedly adding a lot of footnotes to their offers of “free” shipping. Companies are raising the threshold in terms of order size required for free shipping, reducing the...
March 22, 2020
As the fast-spreading coronavirus changes daily life and affects every industry sector, businesses are finding new ways to stay afloat and keep customers fed and entertained. With the closure of...
