Free Shipping news and trends

Etsy Offers Subscribers Free Shipping While Aiming for ‘Tremendous’ Growth

September 10, 2024
Simple Credit Rewards Work for Older Generations, but Not Gen Z
Loyalty & Rewards // May 02, 2024

More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of consumers tell PYMNTS Intelligence that they are highly satisfied with the rewards that their primary...

Free Shipping Bolsters Loyalty Most Among Online Shoppers
Retail // January 29, 2024

Foot traffic is a key metric of customer attraction for brick-and-mortar stores, and online visits are the corresponding metric for online shops. If the product assortment and the shopping experience itself are key factors when shopping in a physical store, recent market research by PYMNTS...

Online Customers’ Shopping Mantra: Faster Shipping, Free Returns
eCommerce // January 15, 2024

The appeal of faster services has become an integral component of the modern eCommerce experience, influencing purchasing decisions and shaping customer expectations. With shipping, for example, the need for speed is now a critical factor, as consumers increasingly prioritize businesses that can deliver their purchases...

Amazon and Walmart Put Subscribers on Their Wish List in 2023
Subscriptions // December 15, 2023

The holidays are here, and Walmart and Amazon are looking for ways to boost their subscription numbers. To do that, Walmart has teamed up with Disney+ to offer streamers a $40 discount on Walmart+. Meanwhile, Amazon is said to be in the testing phase for...

Interviews & Exclusives
Simple Credit Rewards Work for Older Generations, but Not Gen Z

May 02, 2024
More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within 90 days. Meanwhile, 71% of consumers tell PYMNTS Intelligence that they are highly satisfied with the rewards that their primary card issuers offer them.  These are just a few data […]

Amazon and Walmart Put Subscribers on Their Wish List in 2023

December 15, 2023
The holidays are here, and Walmart and Amazon are looking for ways to boost their subscription numbers. To do that, Walmart has teamed up with Disney+ to offer streamers a...

Loop CEO Says Returns Experience Now Drives Brand Loyalty

August 01, 2023
It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without paying extra is considered essential....

41% of Subscribers Will Cancel a Subscription If Free Shipping Isn’t Included

April 21, 2023
Consumers across the board are cutting back on retail subscriptions and have been for some time. This trend is likely to continue, as about 17% of retail subscribers are either...

Quick Reads
Etsy Offers Subscribers Free Shipping While Aiming for ‘Tremendous’ Growth

September 10, 2024
Etsy is reportedly aiming for “tremendous” growth opportunities by deploying free shipping and other new initiatives. CEO Josh Silverman and Chief Financial Officer Rachel Glaser said at a conference that Etsy seeks to distinguish itself from rivals like Amazon, Seeking Alpha reported Tuesday (Sept. 10). One of the company’s recently launched initiatives is Etsy Insider, a paid subscription that will provide free […]

Walmart vs. Amazon: The Battle of Big Deal Days

September 18, 2023
On the same day Amazon announced its Prime Big Deal Days event in October, Walmart announced Monday (Sept. 18) its own shopping event, Walmart Deals – Holiday Kickoff. The shopping...

Amazon Testing Higher Free Shipping Threshold for Non-Prime Members

August 28, 2023
Amazon is testing a change to its free shipping policy — a $35 minimum purchase requirement for customers who are not members of its Prime loyalty program. This move comes...

Retailers Cutting Back on Offers of ‘Free’ Shipping

March 24, 2023
Retailers are reportedly adding a lot of footnotes to their offers of “free” shipping. Companies are raising the threshold in terms of order size required for free shipping, reducing the...