There are those who get excited about AI and those who fear it — and for everyone in between, there’s speculation. The AI industry is never short on innovations, but some people questioned this week whether making innovations quickly is a good thing. With speed,...
Within the past year, Facebook’s Messenger has been responsible for the boom in chatbot growth. With more than 100,000 businesses creating interactive company chatbots, it may be safe to say that this communication channel isn’t going anywhere any time soon. To help provide customer service,...
