Glia news and trends

Today In Digital-First Banking: MercadoLibre Gets License From Brazil, Alacriti Collaborates With Glia On Customer...
Digital-First Banking // November 11, 2020

In today’s top digital-first banking news, MercadoLibre has been granted a license from Brazil’s central bank, while payments FinTech Alacriti has teamed with Glia on new customer service options for payments needs. Plus, payment startup SumUp has been granted a new electronic money license from...

Alacriti, Glia Team To Offer Financial Institutions Digital Customer Service On Payments
Partnerships / Acquisitions // November 10, 2020

Payments FinTech Alacriti has announced a partnership with Glia, which works in digital customer service, for new customer service options for payments needs, according to a press release. The partnership, according to the release, will let financial institutions (FIs) use Ella, Alacriti’s payments-based artificial intelligence...

Quick Reads
Customer Service Firm Glia Buys Chatbot Platform Finn AI

June 23, 2022
Digital customer service firm Glia has acquired Finn AI, a chatbot platform for banks and credit unions, the company announced Thursday (June 23). This will help to mainstream virtual assistants to financial services, making the artificial intelligence (AI) solutions integral to Glia’s digital customer service platform, per the press release. The release noted it will […]

Alacriti, Glia Team To Offer Financial Institutions Digital Customer Service On Payments

November 10, 2020
Payments FinTech Alacriti has announced a partnership with Glia, which works in digital customer service, for new customer service options for payments needs, according to a press release. The partnership,...