Gupshup news and trends

AI’s First Year: How Voice Reshaped the Conversational Ecosystem
artificial intelligence // December 18, 2023

We live during one of the most connected periods of human history. And that is a trend that is only set to accelerate, particularly now that we are a full calendar year into the advent of generative artificial intelligence (AI). After all, connection begins with...

This Week in AI: An AI App Store and GPTs Go Shopping
Artificial Intelligence // November 10, 2023

Generative artificial intelligence (AI) just keeps getting bigger. When you have a successful tech innovation, frequently, the next commercial step is to turn it into a platform.  Right now, the AI landscape is more of an ecosystem — but coming out of OpenAI’s Developer Day on...

AI Helps Computers Behave Like Humans — Instead of the Other Way Around
artificial intelligence // November 07, 2023

Artificial intelligence (AI) has been a buzzword in technology, and science fiction, for decades. Now, in the 21st century, it is finally beginning to have its star turn in the workforce. “Computers can now behave like humans. They can articulate, they can write and can communicate just...

India’s Gupshup Acquires AI Firm AskSid
Acquisitions // April 20, 2022

Gupshup, which provides conversational messaging to help businesses speak to customers, has acquired AskSid, a conversational artificial intelligence (AI) provider for eCommerce and retail brands. The acquisition, announced in a news release Wednesday (April 20), marks Gupshup’s second purchase of a conversational AI firm in...

Interviews & Exclusives
AI Helps Computers Behave Like Humans — Instead of the Other Way Around

November 07, 2023
Artificial intelligence (AI) has been a buzzword in technology, and science fiction, for decades. Now, in the 21st century, it is finally beginning to have its star turn in the workforce. “Computers can now behave like humans. They can articulate, they can write and can communicate just like a human can,” Beerud Sheth, CEO at conversational AI […]

Gupshup Looks To Automation To Remove The Mess From Messaging

August 16, 2021
For most consumers, a simple scroll through recent texts will reveal just how active and enthusiastic businesses have become in using messaging platforms to communicate with customers. The paradox of...

Quick Reads
India’s Gupshup Acquires AI Firm AskSid

April 20, 2022
Gupshup, which provides conversational messaging to help businesses speak to customers, has acquired AskSid, a conversational artificial intelligence (AI) provider for eCommerce and retail brands. The acquisition, announced in a news release Wednesday (April 20), marks Gupshup’s second purchase of a conversational AI firm in the last two weeks. “AskSid’s full-stack AI solution including the […]

B2C Provider Gupshup Acquires Active.Ai

April 05, 2022
Business-to-consumer (B2C) firm Gupshup, which works in conversational messaging to help businesses talk to customers, is acquiring Active.Ai, which provides conversational AI-powered digital financial services, a press release said. Active.Ai...

Gupshup Acquires Knowlarity for Boost to Cloud, AI Voice Solutions

February 02, 2022
Gupshup, which works in conversational engagement, has acquired cloud communications company Knowlarity, a press release says. Knowlarity provides cloud telephony, AI-powered voice assistance and a speech analytics solution for customers....

Gupshup Unveils WhatsApp-Based eCommerce Tool

December 20, 2021
The business-to-consumer messaging company Gupshup has launched a commerce solution that lets businesses create digital storefronts on WhatsApp. “Based on WhatsApp’s recently launched commerce capability, Gupshup can help a business...