Merchants in both the food and accommodation space are interested in investing innovation to stay competitive. However, these merchants offer relatively few in-store features. The following Deep Dive examines how the food and accommodation market compares to the health and beauty market in terms of...
When Sephora announced the launch of a new 2,000-square-foot concept store in Boston last year, it unveiled a marriage of brick-and-mortar and digital: The store allowed customers the ability to order products in-store from the Sephora website, and it announced same-day pickup through its Sephora...
The great mobile commerce switchover felt like it was always coming but never arriving. However, the payments world has finally started to shift in 2018. It’s visible in the kiosks at QSRs, as restaurants of all kinds are ramping up their digital capabilities. Or in...
August 18, 2023
Consumers are proving resilient when it comes to spending on health and beauty products. That’s one of the takeaways this past week from Target and Walmart’s earnings calls, and from other retailers, too. By and large, shoppers seem comfortable using online channels, and in some cases omnichannel options, to get the items they need to […]
