Hospitality news and trends

US Bank Launches Travel Planning Partnership With Booking.com
Partnerships // November 18, 2024

U.S. Bank has launched a travel booking platform for its credit card holders. The U.S. Bank Travel Center with Booking.com, announced Monday (Nov. 18), lets cardholders reserve flights, rental cars and hotels via Rocket Travel by Agoda’s booking technology and travel planning expertise. “Whether paying...

Killing Tip Taxes May Give Momentum to Instant Digital Payouts
Disbursements // November 11, 2024

Headed into last week’s presidential election, both Donald Trump and Kamala Harris endorsed eliminating taxes on tips. Coming into office in January 2025, Trump, now president-elect, has said that exempting those taxes would be a priority, telling workers in Nevada during the campaign the move...

Paytronix Adds GenAI Assistant to Guest Engagement Platform
artificial intelligence // November 11, 2024

Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. The new Paytronix Assistant can respond to questions from companies’ loyalty professionals by providing data from the company’s account/portal as well as links to relevant articles...

Access Group to Enhance Hospitality Product Offering With Paytronix Acquisition
Acquisitions // November 01, 2024

The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of products and services to hospitality and convenience store businesses around the world. Paytronix is based in the United States and...

Interviews & Exclusives
Digital Payments Reduce Travel Industry Turbulence

November 19, 2024
There’s nothing simple about travel, especially from a payments POV. But there should be. “Simplicity in travel, the more they can go hand-in-hand, the better that is for everyone,” Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS during a discussion for the What’s Next in Payments series, “Business Simplicity: The New KPI.” According to Gjerding, one of the […]

74% of Travelers View Digital Wallets as Essential Gear for Vacations

September 23, 2024
The travel and hospitality sectors have long been anchored in traditional payment methods, like cash and credit cards. As consumers and employees voice their frustrations with outdated systems, adopting real-time...

Travel Platforms Reroute Strategies to Elevate Customer Engagement

August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is...

Travel Firms Take Financial Hit From Outdated Payments Systems

August 15, 2024
Travel spending is on a trajectory to reach an all-time high in 2024, making staffing for travel companies an even greater priority than ever. Outdated payment systems, however, have long...

Quick Reads
US Bank Launches Travel Planning Partnership With Booking.com

November 18, 2024
U.S. Bank has launched a travel booking platform for its credit card holders. The U.S. Bank Travel Center with Booking.com, announced Monday (Nov. 18), lets cardholders reserve flights, rental cars and hotels via Rocket Travel by Agoda’s booking technology and travel planning expertise. “Whether paying for travel with points or cash, our cardholders will enjoy […]

Paytronix Adds GenAI Assistant to Guest Engagement Platform

November 11, 2024
Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. The new Paytronix Assistant can respond to questions from companies’ loyalty...

Access Group to Enhance Hospitality Product Offering With Paytronix Acquisition

November 01, 2024
The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of products and services to hospitality...

Airbnb Launches ‘Co-Host’ Program for Time-Strapped Property Owners

October 16, 2024
Airbnb has launched a service for potential hosts who are pressed for time. The company’s Co-Host Network lets property owners find help with things like setting up listings, managing bookings and...