The United States is in the midst of a massive shift away from traditional brick-and-mortar to digital commerce. Eighty million U.S. adult consumers have switched from shopping for retail products in-store to buying them online. At the same time, there are 19 million consumers who...
When PYMNTS first asked consumers in mid-March how long they thought the COVID-19 pandemic would last, the average estimate was 138 days — about two months. After that, folks believed, we’d be going back to business as usual and a booming economy. In hindsight, “wrong”...
Six out of 10 consumers now say that the touchless payments options merchants make available to them can sway their decision to shop – or not to shop – in this new digital first world. The new PYMNTS How We Shop Report, in collaboration with...
September 07, 2021
There was a time not long ago when a shopping trip could take up a consumer’s entire day. They would have scheduled a block of time on their calendar, preferably on the weekend, when they could go to one or several stores and get their errands done for one week, only to have to repeat […]
