As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to calculate the right targeted promotion — consumers are looking for emotional connection. Personalization is becoming table stakes for retailers. The...
The pop-up shop may not be the novel trend it once was, but brands are still using the buzz-generating model to create real-world connections with customers without the cost and commitment of opening longer-term stores. One of the ways brands are looking to create these...
Finding a romantic gift for Valentine’s Day can be hard, especially with so many shopping apps to pick from. PYMNTS’ Provider Ranking of Shopping Apps is back to help guide you when the number of apps available feels overwhelming. The Top 5 Staying on at...
IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide. At the core of IKEA’s success lies its self-service and exploration model, where the stores serve as expansive showrooms, encouraging customers to navigate through various room displays. This hands-on experience enables shoppers to visualize...
February 01, 2024
IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide. At the core of IKEA’s success lies its self-service and exploration model, where the stores serve as expansive showrooms, encouraging customers to navigate through various room displays. This hands-on experience enables shoppers to visualize how furniture and accessories can enhance their living spaces. Despite […]
September 20, 2023
Christine Briganti, Financial Services Deployment Project Leader for IKEA, told PYMNTS that the growing embrace of buy now, pay later (BNPL) will help broaden the Swedish furniture retailer’s reach in...
June 15, 2023
Overseas retailers, once focused on expansion in global markets, are showing increasing interest in claiming a stake in the United States, seeking to make their presence known both online and...
May 31, 2023
Merchants are embracing smaller footprints in a greater effort to cut costs and renew customer focus. Marking a significant shift in retailer strategy, major stores determined to adapt to the...
September 19, 2023
IKEA has entered the buy now, pay later (BNPL) space with the help of Afterpay. The world’s largest furniture retailer announced Tuesday (Sept. 19) that Afterpay’s “Pay in 4” service was now available at its stores and website for customers in the U.S. The program, which lets customers pay for products in four payments over a six-week […]
May 31, 2023
IKEA stores will soon be operating with a new warehouse management system designed to improve the omnichannel experience. Ingka Group, which owns and operates IKEA stores in 31 countries, has acquired Made4net,...
April 20, 2023
IKEA is expanding its omnichannel capabilities with its biggest investment in four decades in the United States. The $2.2 billion investment over the next three years will add new locations,...
March 21, 2023
Egyptian FinTech Paymob is working with IKEA to give furniture buyers more payment options. The partnership, announced in a news release provided to PYMNTS Tuesday (March 21), will let customers...
