Instacart news and trends

Instacart Offers Members an ‘Express Lane’ for $0 Holiday Deliveries
Retail // November 18, 2024

Instacart has introduced “Express Lane,” a holiday-themed perk for Instacart+ members. Announced Monday (Nov. 18), Express Lane gives members zero-dollar delivery minimums on grocery and retail orders of $10, what the company says is the lowest cart minimum for $0 delivery in the industry. “This offering...

Instacart CEO: Retailer Integrations Streamline Shopping, Drive Growth
Earnings // November 12, 2024

Instacart’s expansion of retailer integrations and the implementation of advanced technology have streamlined the shopping experience, providing convenience, savings and higher engagement, CEO Fidji Simo noted Tuesday (Nov. 12) during the company’s third-quarter earnings call. Referring to retailer integrations as the company’s “secret sauce,” Simo...

Instacart Appoints Ex-Uber Executive Anirban Kundu as Chief Technology Officer
Personnel // October 16, 2024

Instacart appointed former Uber executive Anirban Kundu as its new chief technology officer. In his new role, Kundu will lead Instacart’s technical team “as we further expand our position as the grocery industry’s leading technology company,” Instacart said in a Wednesday (Oct. 16) blog post....

Albertsons Sees 24% Growth in Digital Sales Amid Expanded Offerings
Retail // October 15, 2024

Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. During the quarter ended Sept. 7, the food and drug retailer also reported a 15% increase in its loyalty members, bringing the total to 43 million,...

Interviews & Exclusives
Instacart Aims to Cement Online Grocery Presence by Converting Casual Users Into Regulars

September 10, 2024
Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary objectives: bringing in new users, elevating engagement with its current clientele, and creating “habituated customers.” During the company’s second-quarter earnings call, CEO Fidji Simo noted […]

They Said That: Notable Quotables From the Last Week of Summer 2024

September 02, 2024
Cue the Beach Boys and Jimmy Buffett. It’s the last week of summer, and while a lot of the banking and payments world was on vacation, we were busy covering...

Uber: 35% of Customers Use Multiple Services and Spend Three Times More

August 06, 2024
Uber marked a milestone in the second quarter, with 7.4 million monthly drivers and couriers globally, per the company’s earnings report released Tuesday (Aug. 6). The company’s focus on expanding...

Walmart and Amazon Lead Retail’s Biggest Moments of 2024

May 27, 2024
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far. Amazon Pivots on ‘Just Walk...

Quick Reads
Instacart CEO Focuses on Grocery Partnerships as Firm’s Value Drops

November 21, 2024
Instacart’s CEO is focusing on grocery partnerships amid investor skepticism. Fidji Simo discussed these efforts in an interview with Bloomberg’s The Circuit With Emily Chang, set to air Thursday (Nov. 21) evening. Since becoming CEO, the report notes, Simo has made Instacart’s higher-margin enterprise business a higher priority, focusing on things like last-mile delivery, building white-label websites and selling […]

Instacart Offers Members an ‘Express Lane’ for $0 Holiday Deliveries

November 18, 2024
Instacart has introduced “Express Lane,” a holiday-themed perk for Instacart+ members. Announced Monday (Nov. 18), Express Lane gives members zero-dollar delivery minimums on grocery and retail orders of $10, what the...

Instacart Appoints Ex-Uber Executive Anirban Kundu as Chief Technology Officer

October 16, 2024
Instacart appointed former Uber executive Anirban Kundu as its new chief technology officer. In his new role, Kundu will lead Instacart’s technical team “as we further expand our position as...

Albertsons Sees 24% Growth in Digital Sales Amid Expanded Offerings

October 15, 2024
Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. During the quarter ended Sept. 7, the food and drug retailer...