Insurance Claims news and trends

CCC Eyes Digitizing Parts Ordering as AI Transforms Auto Claims
Insurance // August 01, 2023

CCC Intelligent Solutions delivered second quarter results that show increasing traction in using advanced technologies — artificial intelligence (AI) included — to improve auto claims estimates, resolution and payout workflows. The company posted revenues that grew 10% year over year to $192.8 million.  CEO Githesh Ramamurthy...

Why We Should Be Optimistic About the Future of AI
News // June 14, 2023

Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Or the start of a new era?  Jason Verlen, senior vice president, product management, at CCC Intelligent Solutions Inc., a cloud platform for the insurance and automotive industries, tells PYMNTS that, in his view,...

Digital Shortens the Distance Between Accident and Auto Claims Payouts
Disbursements // May 03, 2023

The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli Svymbersky, vice president of sales and business development for payments at CCC, told PYMNTS. “There’s a tremendous opportunity to bring digital...

$277B in Insurance Payouts Sent Via Instant Payments in 2022
Disbursements // February 09, 2023

Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts than ever before. Insurance agencies sent 20% of all payouts in 2022 via instant payment rails, marking the third consecutive...

Interviews & Exclusives
Why We Should Be Optimistic About the Future of AI

June 14, 2023
Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Or the start of a new era?  Jason Verlen, senior vice president, product management, at CCC Intelligent Solutions Inc., a cloud platform for the insurance and automotive industries, tells PYMNTS that, in his view, it is unequivocally the latter — we are stepping into […]

Digital Shortens the Distance Between Accident and Auto Claims Payouts

May 03, 2023
The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli Svymbersky, vice president of sales...

$277B in Insurance Payouts Sent Via Instant Payments in 2022

February 09, 2023
Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts than ever before. Insurance agencies...

APIs Bring Much-Needed Payments and Payouts Relief to Africa’s Insurance Sector

August 04, 2022
Money moves from a consumer to a business and often there’s a use case in which that needs to move back out whether as refunds, withdrawals and disbursements, said Kiaan...

Quick Reads
Insurance Execs Concerned About Inflated Jury Payouts

November 22, 2019
Global insurance executives are worried about the hefty monetary awards juries have been handing out to plaintiffs. The trend of larger jury payouts, known as “social inflation,” could lead to a $200 billion deficit in global reserves, according to industry vet Stephen Catlin. In fact, Travelers recently said there was the chance of an “increasingly […]

FEMA Looks At Blockchain To Aid Disaster Payouts

November 20, 2019
The United States Federal Emergency Management Agency (FEMA) has revealed that it might look into using blockchain technology to streamline disaster insurance payouts, as well as speed up its response...

Startup Better Works To Catch, Fix Errors On Out-Of-Network Medical Bills

April 19, 2017
For those tired of the hassle of dealing with mistakes on out-of-network medical bills, there is hope: Startup Better has already raised $1.1 million in funding so it can advocate...