Insurance Disbursements Brief 2022 news and trends

Lack of Instant Insurance Claims Payout Options Risks Customer Loyalty
Insurance // March 02, 2023

Giving customers less payout options is an odd loyalty play for the insurance sector, yet that is the industry-wide strategy currently in play, as noted in the PYMNTS collaboration with Ingo Money, “Insurance Disbursements Brief 2022.” This shift away from offering customers more innovative disbursement...

$277B in Insurance Payouts Sent Via Instant Payments in 2022
Disbursements // February 09, 2023

Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts than ever before. Insurance agencies sent 20% of all payouts in 2022 via instant payment rails, marking the third consecutive...

Interviews & Exclusives
4 in 10 Insurers Don’t Offer Consumers the Instant Disbursements They Prefer

March 02, 2023
When consumers are given a choice, they usually choose to receive insurance disbursements via same-day account transfer or instant payment rails. It’s a finding that is consistent with the general need for speed when it comes to payments preferences. This is explored in the study Insurance Disbursements Brief 2022, a PYMNTS and Ingo Money collaboration, based on surveys […]

$277B in Insurance Payouts Sent Via Instant Payments in 2022

February 09, 2023
Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts than ever before. Insurance agencies...