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WeBank Banking On AI To Improve Customer Service

November 28, 2018
Tencent’s WeBank, China’s first internet-only bank, is banking on artificial intelligence to improve customer service, reported CNBC. According to the report, citing Yang Qiang, an AI consultant at WeBank, the digital-only bank thinks that deploying virtual robots powered by facial and speech recognition and natural language processing will improve service and increase convenience. AI is […]