It is no longer enough for credit unions (CUs) to compete with banks within the regions in which they operate. They must now be ready to go toe to toe with digitally savvy financial institutions (FIs) and FinTechs that can offer services accessible anywhere and...
As the result of the pandemic, more and more banking customers worldwide rely on mobile and online banking solutions: 41% of consumers report that they bank primarily via mobile app, in fact, and 26% now say they prefer to use their computers. Aside from these trends, there is another...
Banking customers are less likely than ever before to visit branches, and 43% say they bank entirely online or through a mobile app. At the same time, the ATM market is growing at a 4.9% compound annual growth rate (CAGR), as interactive teller machines (ITMs)...
The banking world has shifted immensely over the past decade, with digital interactions becoming more commonplace and digital-native bank alternatives growing in popularity. Interest kicked into overdrive over the course of 2020: 33 percent of consumers adopted digital services for the first time, downloads of...
January 13, 2023
Inflation is a major challenge for small to midsized businesses (SMBs) in the United States, where 40% are concerned about rising interest rates and 7 in 10 are addressing it by raising prices. These conditions have SMBs on the hunt for working capital to execute growth plans and stay competitive. SMBs are switching financial institutions […]
January 14, 2022
Banking customers are less likely than ever before to visit branches, and 43% say they bank entirely online or through a mobile app. At the same time, the ATM market...
May 20, 2020
Brick-and-mortar presence used to give credit unions (CUs) a competitive edge over digital-only challenger banks. PYMNTS research shows that 41.5 percent of CU members believe that being unable to visit...
