Throughout 2023, more restaurants turned to kitchen automation to drive back-of-house efficiency, even as consumers have resisted the increasing automation of the industry. In October, Chipotle announced that it was working with automated food service platform Hyphen to test a “cobotic” (short for “cooperative robotics”)...
Major restaurant chains are adding new digital leadership in an effort to stand out in the increasingly difficult fight for customers’ omnichannel loyalty. Full-service diner chain Denny’s, which has nearly 1,600 locations, announced Friday (Oct. 13) the addition of Pankaj Patra as chief digital and...
As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers PYMNTS’ exclusive report, “Connected Dining: The Robot Will Take Your Order Now,” drew from a survey of nearly 2,000 U.S....
Currys is the latest retailer to test the use of customer service robots on the shop floor. The U.K. and Ireland-based electronics retailer recently partnered with UX Global (UXG), a British digital display specialist to trial a customer assistance robot developed by Shenzhen-based company Pudu...
December 02, 2020
Blendid, which makes a robotic kiosk that makes smoothies, and Jamba are opening their inaugural co-branded location, Jamba by Blendid, at a West Coast Walmart on Wednesday (Dec. 2), according to an announcement. The first Jamba by Blendid kiosk is inside of a Dixon, California Walmart and will be open every day between the hours […]
