When it comes to banking, the youngest customers tend to gravitate toward the biggest companies. According to the J.D. Power 2015 U.S. Retail Banking Satisfaction Study, released last week, banking consumers of Generation Z — people born in 1995 and later — report an average...
American Express and Discover tied for the top spot in J.D. Power’s annual U.S. Credit Card Satisfaction Study, American Banker reported on Thursday (Aug. 28). JPMorgan Chase finished third, with Barclays, U.S. Bancorp, Wells Fargo, Bank of America, Capital One Financial, Citigroup and GE Capital...
May 04, 2015
When it comes to banking, the youngest customers tend to gravitate toward the biggest companies. According to the J.D. Power 2015 U.S. Retail Banking Satisfaction Study, released last week, banking consumers of Generation Z — people born in 1995 and later — report an average satisfaction rating of 807 (out of a possible 1,000) with […]
August 29, 2014
American Express and Discover tied for the top spot in J.D. Power’s annual U.S. Credit Card Satisfaction Study, American Banker reported on Thursday (Aug. 28). JPMorgan Chase finished third, with...
