The payments ecosystem remains a highly fragmented one as we enter the new year. On the one side, specialized platforms serve different use cases; on the other, universal platforms cater to broader organizational needs. This fragmentation provides businesses with numerous options but can also make...
The auto claims process is changing as manual steps and paper-based interactions are shifting to mobile and digital channels. CCC Intelligent Solutions Vice President Kelli Svymbersky and The Hanover Insurance Group Assistant Vice President of Claims Transformation Lori Pon said there are plenty of avenues from which insurers and providers can draw...
The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli Svymbersky, vice president of sales and business development for payments at CCC, told PYMNTS. “There’s a tremendous opportunity to bring digital...
Like many industries, insurers are also being rocked by macro pressures. “What we’re seeing are resource challenges and supply chain issues across the insurance industry,” Kelli Svymbersky, VP of payments at software-as-a-service platform CCC Intelligent Solutions Inc. (CCC), told PYMNTS. And the insurers — in...
January 08, 2024
The payments ecosystem remains a highly fragmented one as we enter the new year. On the one side, specialized platforms serve different use cases; on the other, universal platforms cater to broader organizational needs. This fragmentation provides businesses with numerous options but can also make it challenging to find the right platform that aligns with […]
July 13, 2023
The auto claims process is changing as manual steps and paper-based interactions are shifting to mobile and digital channels. CCC Intelligent Solutions Vice President Kelli Svymbersky and The Hanover Insurance Group Assistant Vice President of...
May 03, 2023
The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli Svymbersky, vice president of sales...
March 16, 2023
Like many industries, insurers are also being rocked by macro pressures. “What we’re seeing are resource challenges and supply chain issues across the insurance industry,” Kelli Svymbersky, VP of payments...
