Kfc news and trends

Yum Brands: AI-Powered Marketing Campaigns Boost Customer Engagement

November 15, 2024
Yum Brands app
Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
Restaurant innovation // November 05, 2024

In its Q3 earnings call on Tuesday (Nov. 5), Yum! Brands pointed to the more than 2 million orders through voice AI at its Taco Bell restaurants as an example of how its brands use tech to reach consumers. Yum! Brands is the parent company...

Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
Earnings // August 06, 2024

As Yum Brands aims to be a “leading global digital restaurant company,” per CEO David Gibbs, the quick-service restaurant (QSR) giant is tapping its tech acquisitions to create a unified eCommerce ecosystem on which to layer artificial intelligence (AI) capabilities to drive sales and productivity....

Yum Brands Q1 Earnings Show Digital Sales Surge Amid Broader Challenges
Earnings // May 01, 2024

Yum Brands, the company behind Pizza Hut, KFC and Taco Bell, reported mixed results in its Q1 earnings announcement Wednesday (May 1) with challenges evident in its traditional sales channels, but a significant milestone in its digital growth strategy. Despite a 3% decline in same-store...

Yum Brands Doubles Tech Spending, Expands Use of Generative AI
ResTech // April 01, 2024

Fast food company Yum Brands aims to deploy artificial intelligence (AI) across the operations of its restaurants. The parent company of Taco Bell, Pizza Hut, KFC and The Habit Burger Grill spent $21 million on “digital, technology and innovation capabilities” in 2023, up from $11...

Interviews & Exclusives
BlueCats Kills A Dozen Birds With One Stone For Restaurateurs

July 11, 2017
Nobody likes getting cold food delivered to their restaurant table. Wait staff do the best they can, but it’s not always easy to find the customer who ordered a meal; servers can lose a lot of time (and a hot dinner can lose a lot of its heat) looking for the right table. Restaurants can […]

Quick Reads
Yum Brands: AI-Powered Marketing Campaigns Boost Customer Engagement

November 15, 2024
In early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum Brands reportedly is seeing double-digit increases in customer engagement compared to traditional digital marketing campaigns. “I think it’s just the early start of what it could do,” Joe Park, chief digital and technology officer at Yum Brands,told The Wall Street […]

Yum Brands Doubles Tech Spending, Expands Use of Generative AI

April 01, 2024
Fast food company Yum Brands aims to deploy artificial intelligence (AI) across the operations of its restaurants. The parent company of Taco Bell, Pizza Hut, KFC and The Habit Burger...

Ransomware Attack Affects 300 UK Yum! Brand Restaurants

January 19, 2023
The fast food company Yum! Brands has announced a major cybersecurity breach in the U.K. In a Wednesday (Jan. 18) statement, the firm, which operates KFC, Pizza Hut and Taco...

New KFC-Themed PC Designed To Fuel Gamers

December 23, 2020
A Taiwanese company that specializes in cooling home computers has branched into heating food for video-gamers with a machine that does both at the same time. In a partnership with...