Airlines run on two things: schedules and exceptions to those schedules. For the travel industry, building the plane itself represents a more straightforward, even simpler, exercise than getting it into the air and landing it smoothly. To ensure reliable travel — aligning schedules across global...
Air travel is complex. And that complexity trickles down to nearly every customer and airline touchpoint — particularly airline refunds, a process that has become a pressing issue for travelers and airlines. “Not only do you have a whole range of fare rules and ticket types,...
Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS in a recent interview that amid the rise of open banking, faster payments and pay by bank’s continued embrace, there’s one thing that’s top of mind for his company’s clients: “It’s always the key business value,” he said....
As talk in payments circles turns more and more to localization and alternative payment methods (APMs), smart routing and payments orchestration is stepping up as a solution to the soft declines and complex billing issues that attend air travel, especially international. To that end, London-based...
November 19, 2024
There’s nothing simple about travel, especially from a payments POV. But there should be. “Simplicity in travel, the more they can go hand-in-hand, the better that is for everyone,” Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS during a discussion for the What’s Next in Payments series, “Business Simplicity: The New KPI.” According to Gjerding, one of the […]
November 07, 2024
Airlines run on two things: schedules and exceptions to those schedules. For the travel industry, building the plane itself represents a more straightforward, even simpler, exercise than getting it into...
September 06, 2023
Air travel is complex. And that complexity trickles down to nearly every customer and airline touchpoint — particularly airline refunds, a process that has become a pressing issue for travelers and...
August 22, 2023
Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS in a recent interview that amid the rise of open banking, faster payments and pay by bank’s continued embrace, there’s one thing that’s...
