In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud. According to data from the Food Industry Association (FMI), a national trade association for the U.S. food industry, this is the most commonly faced challenge for grocers...
As grocery shoppers settle into the warmer months, many are shifting away from eCommerce back to brick-and-mortar stores with more time to make their food purchases. Melissa Myres, director of insights at grocery giant The Kroger Co.’s retail data science, insights and media subsidiary 84.51°,...
When it comes to shopping, consumers are turning to physical stores more for groceries than any other kind of purchase. By the Numbers For the report “Consumer Interest in an Everyday App,” created in collaboration with PayPal, PYMNTS Intelligence surveyed more than 2,200 U.S. consumers about,...
As consumers seek more individualized shopping experiences, PYMNTS Intelligence research finds that there is far greater demand for targeted promotions than for personalized recommendations without financial incentives. By the Numbers The PYMNTS Intelligence report, “Personalized Offers Are Powerful — but Too Often Off-Base,” created in...
May 27, 2024
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far. Amazon Pivots on ‘Just Walk Out’ Last month, news broke that Amazon is pulling back on Just Walk Out technology in its own grocery stores, even as it pushes sales of […]
February 09, 2024
The commerce landscape is experiencing unprecedented growth, driven by the rapid expansion of digital marketplaces and eCommerce platforms. This surge comes as little surprise, as consumers are increasingly embracing the convenience of...
October 13, 2023
As consumers seek out more convenient meal options, Kroger’s new Tempo heat-and-eat meal subscription service sees the opportunity to gain share from restaurants, grocers and meal kits. In an interview...
September 27, 2023
During seasons of high spending, such as over the holidays, many consumers are forced to cut back on basic needs such as food and beverages, PYMNTS Intelligence revealed. By the...
May 01, 2024
Kroger and Walt Disney Co. are reportedly exploring a partnership that would offer the Disney+ streaming service to subscribers of Kroger’s grocery delivery program. If a deal is struck, Kroger Boost subscribers would get access to Disney+ at no additional cost, Bloomberg reported Wednesday (May 1), citing unnamed sources. Neither Kroger nor Disney immediately replied to PYMNTS’ request for comment. Retailers have been […]
April 24, 2024
Investors reportedly expect increased competition in the grocery sector after Amazon’s announcement Tuesday (April 23) of a new grocery delivery subscription benefit. Walmart and Kroger shares declined 1.8% and 2.3%, respectively, Tuesday, in moves...
March 18, 2024
Grocery store operator The Kroger Company plans to sell its specialty pharmacy business to CarelonRx, a subsidiary of Elevance Health. Kroger has entered into a definitive agreement for the sale, the company said in...
December 22, 2023
A U.S. judge has dismissed a consumer lawsuit that alleged Kroger’s proposed acquisition of grocery chain operator Albertsons would lead to reduced competition and increased prices. In the Wednesday (Dec....
