Kustomer news and trends

Meta to Biz: Email Is Dead — Long Live WhatsApp
Meta // May 19, 2022

At its inaugural “Conversations” event on Thursday (May 19), Meta revealed new products, pilots and plans to make messaging the heart of next-level social commerce, leveraging demographic tailwinds that are now sunsetting email as the prime means of B2C communication. The news was teased by...

EU Conditionally Approves Facebook Parent’s Buy of Kustomer
Acquisitions // January 28, 2022

The chief regulator of the EU has approved Meta Platforms’ acquisition of Kustomer, a report from Seeking Alpha says, which concludes a saga that was fraught with various dramas. Meta, formerly known as Facebook when the saga began, has reached a deal that values Kustomer...

UK Antitrust Regulators Approve Facebook’s Kustomer Acquisition
Partnerships / Acquisitions // September 27, 2021

Facebook Inc., has received the go-ahead from antitrust regulators in the United Kingdom to move forward in purchasing Kustomer Inc., a New York-based software company, according to a Monday (Sept. 27) report from Bloomberg. The social media giant is looking to spend $1 billion on...

EU To Investigate Facebook’s Proposed Buy Of Kustomer Over Antitrust Concerns
ANTITRUST // August 02, 2021

The European Commission has opened an investigation into the proposed acquisition of Kustomer by social media giant Facebook, according to a press release. The concern is that the buy would have the effect of cutting down on competition and making Facebook more powerful and dominant...

Quick Reads
Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer

May 05, 2023
Meta has reportedly added one team and divested itself of another. The tech giant added 10 people experienced in artificial intelligence (AI) networking technology, Reuters reported Friday (May 5). It also struck a deal to divest itself of business software provider Kustomer, which it acquired last year, the Wall Street Journal (WSJ) reported Friday, citing unnamed sources. Meta did […]

EU Conditionally Approves Facebook Parent’s Buy of Kustomer

January 28, 2022
The chief regulator of the EU has approved Meta Platforms’ acquisition of Kustomer, a report from Seeking Alpha says, which concludes a saga that was fraught with various dramas. Meta,...

UK Antitrust Regulators Approve Facebook’s Kustomer Acquisition

September 27, 2021
Facebook Inc., has received the go-ahead from antitrust regulators in the United Kingdom to move forward in purchasing Kustomer Inc., a New York-based software company, according to a Monday (Sept....

EU To Investigate Facebook’s Proposed Buy Of Kustomer Over Antitrust Concerns

August 02, 2021
The European Commission has opened an investigation into the proposed acquisition of Kustomer by social media giant Facebook, according to a press release. The concern is that the buy would...