Last Mile news and trends

Jassy: Amazon’s GenAI Tools Could Boost Customer Experience and Profits
Earnings // February 01, 2024

Riding a huge wave of consumer holiday spending and harvesting its October Prime Big Deal Day season, Amazon delivered its highest operating income ever late Thursday (Feb. 1) as it released its quarterly and full-year earnings. “2023 was a really good year,” Amazon CEO Andy Jassy...

UPS Package Volume Drops 7.4% in ‘Difficult and Disappointing’ 2023
Earnings // January 30, 2024

UPS is cutting jobs and considering selling one of its businesses as shipping volumes decline. The shipping giant will eliminate 12,000 positions — chiefly full-time and part-time management roles and contract workers — in a bid to save $1,000,000, the company said during an earnings call Tuesday...

Amazon Innovation Fund Targets Autonomous Vehicles, Last-Mile Tech in 2024
Amazon Investments // January 17, 2024

Amazon’s $1 billion Industrial Innovation Fund will target new industries and geographies for 2024. “Our vision to help accelerate automation and supply chain innovation continues to be a key priority and unlock how we can better deliver for customers and improve our workplace for employees,” Franziska Bossart, the fund’s new head,...

Sway Raises $19.5 Million to Enable ‘Customer-Centric’ Delivery and Returns 
Investments // January 11, 2024

Sway, formerly known as ReturnMates, has rebranded and raised $19.5 million in a Series A round to build a “customer-centric” delivery and returns platform.  The company will use the new funding to grow its team, enhance its technology and expand its coverage from 20 cities...

Interviews & Exclusives
Mailboxes Get Smart With AI to Smooth Last-Mile Delivery

September 26, 2023
An estimated 1.7 million packages are stolen each day in the U.S.  And that number spikes around eCommerce events and major holidays, representing billions of dollars lost to “porch pirates” each year.  “They came up with the mailbox in 1858 because they needed to protect goods from weather, vandalism, and theft. Fast forward to today, […]

FedEx’s Volume Pressures Point to Spending Shifts and Amazon’s Fulfillment Dreams 

September 22, 2023
Wall Street’s focus on FedEx has been trained on cost cutting, and as we profiled here in the immediate wake of earnings, investors have cheered the efforts, pushing the shares higher....

New Platforms Test Legacy Carriers’ Ability to Go the Last Mile, Says AxleHire CEO

July 03, 2023
According to Raj Ramanan, who has just taken the reins as CEO of AxleHire, the last mile is the last and best chance for eCommerce firms to make the best...

Cargobot CEO: Digital Eliminates the Truck Transportation Middleman

April 26, 2023
Today’s modern and increasingly digital landscape is transforming even the most traditional industries. Including historically relationship-based sectors like shipping and logistics that are riddled with legacy processes and entrenched familial...

Quick Reads
Onfleet and Fairmatic Team on Reduced Fleet Insurance Rates

September 04, 2024
Last-mile delivery management firm Onfleet has integrated with fleet insurance firm Fairmatic. “Businesses that take advantage of the integration will develop a better understanding of their delivery drivers’ performance with a free driver analytics dashboard that can reduce insurance rates,” the companies said in a Wednesday (Sept. 4) news release. The solution, aimed at companies […]

UPS Package Volume Drops 7.4% in ‘Difficult and Disappointing’ 2023

January 30, 2024
UPS is cutting jobs and considering selling one of its businesses as shipping volumes decline. The shipping giant will eliminate 12,000 positions — chiefly full-time and part-time management roles and contract workers...

Amazon Innovation Fund Targets Autonomous Vehicles, Last-Mile Tech in 2024

January 17, 2024
Amazon’s $1 billion Industrial Innovation Fund will target new industries and geographies for 2024. “Our vision to help accelerate automation and supply chain innovation continues to be a key priority and unlock how we can...

Sway Raises $19.5 Million to Enable ‘Customer-Centric’ Delivery and Returns 

January 11, 2024
Sway, formerly known as ReturnMates, has rebranded and raised $19.5 million in a Series A round to build a “customer-centric” delivery and returns platform.  The company will use the new...