Loyalty Programs news and trends

Foot Locker’s Mobile App and Loyalty Program Propel Online Sales Growth
Earnings // December 04, 2024

Despite facing a softer-than-expected retail environment in the third quarter, Foot Locker President and CEO Mary Dillon remains optimistic about the company’s long-term digital strategy, including a new mobile app and revamped loyalty program. “While our trends in early November landed below our expectations as consumers...

How True Religion’s Data-Driven Approach Powers Customer Loyalty and Holiday Campaign Success
Retail // November 27, 2024

As True Religion works to re-establish itself in the retail landscape, the brand is placing an emphasis on data-driven marketing strategies to drive both customer loyalty and sales. By leveraging insights to better understand consumer behavior, True Religion is focusing on standing out through product...

The Price of Loyalty? Brands Bet Big on Blockchain to Woo Consumers
Blockchain // November 27, 2024

The loyalty industry is changing due to the integration of blockchain technology. According to a PYMNTS Intelligence report, “From Transaction to Transformation: Blockchain’s Loyalty Proposition,” in collaboration with Solana, the loyalty market is projected to exceed $24 billion in revenue within the next five years,...

Cardless Raises $30 Million to Continue Developing Co-Branded Credit Cards
Investments // November 26, 2024

Cardless has raised $30 million in a funding round to support its continued development of co-branded credit card and loyalty products. The company will also use the new funding to hire talent in engineering and operations and expand in the major retail, eCommerce and small...

Interviews & Exclusives
Petco and Chewy Lean Into Healthcare and Loyalty Program Upgrades

December 06, 2024
Elevating product offerings, customer engagement and operational efficiency to drive long-term growth in the competitive pet care market were common themes for pet health and wellness company Petco and online pet product retailer Chewy in their respective third-quarter financial results released Thursday (Dec. 5). Petco’s third-quarter performance featured growth in consumables and services, including a 9% increase in […]

Foot Locker’s Mobile App and Loyalty Program Propel Online Sales Growth

December 04, 2024
Despite facing a softer-than-expected retail environment in the third quarter, Foot Locker President and CEO Mary Dillon remains optimistic about the company’s long-term digital strategy, including a new mobile app and...

The Price of Loyalty? Brands Bet Big on Blockchain to Woo Consumers

November 27, 2024
The loyalty industry is changing due to the integration of blockchain technology. According to a PYMNTS Intelligence report, “From Transaction to Transformation: Blockchain’s Loyalty Proposition,” in collaboration with Solana, the...

All Signal, No Noise: How Item-Level Data Brings Retail and Banking Intelligence Together

July 31, 2024
There’s plenty of competition in the retail and banking sectors. But there’s no good reason for them to compete with each other, as both face mounting pressure to enhance customer...

Quick Reads
Cardless Raises $30 Million to Continue Developing Co-Branded Credit Cards

November 26, 2024
Cardless has raised $30 million in a funding round to support its continued development of co-branded credit card and loyalty products. The company will also use the new funding to hire talent in engineering and operations and expand in the major retail, eCommerce and small and medium-sized business (SMB) markets, Cardless said in a Tuesday […]

Albertsons Sees 24% Growth in Digital Sales Amid Expanded Offerings

October 15, 2024
Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. During the quarter ended Sept. 7, the food and drug retailer...

Ascenda Adds Uber to Grow Rewards Network

September 19, 2024
Rewards network Ascenda says it is getting bigger with the help of Uber. The company announced Thursday (Sept. 19) that it was expanding its network to let its FinTech and...

Starbucks and Marriott Team on Loyalty Rewards

June 18, 2024
Starbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies said in a news release Tuesday (June 18), Marriott Bonvoy members and Starbucks Rewards...