Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Macy’s is facing a challenging period marked by declining sales, changing consumer habits and pressure from activist investors calling for a fiscal overhaul. In recent years,...
In an era where department stores are losing their relevance, Macy’s — once a retail giant — finds itself at a crossroads. The 166-year-old company, which has long been a staple in the U.S. shopping landscape, is attempting to steer through a maze of declining...
An activist investor is reportedly pushing Macy’s to focus more on its real estate. Barington Capital wants the department store chain to create a separate real estate unit inside the company to help revitalize its flagging stock, The Wall Street Journal reported Monday (Dec. 9)....
Macy’s has delayed its earnings call after discovering a multimillion-dollar “intentional” employee accounting error. That employee, the retailer said in a securities filing Monday (Nov. 25) had hidden at least $132 million in delivery expenses over a nearly three-year period. According to the filing, this employee — who...
December 11, 2024
Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Macy’s is facing a challenging period marked by declining sales, changing consumer habits and pressure from activist investors calling for a fiscal overhaul. In recent years, the company has dealt with falling revenue and a drop […]
November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report, “Getting to Know You: How...
August 21, 2024
Macy’s officials are confident in their “A Bold New Chapter” strategy, highlighted by the company’s First 50 locations. During its second-quarter earnings call Wednesday (Aug. 21), Macy’s Chairman and CEO...
July 15, 2024
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said at The Lead Summit in...
December 09, 2024
An activist investor is reportedly pushing Macy’s to focus more on its real estate. Barington Capital wants the department store chain to create a separate real estate unit inside the company to help revitalize its flagging stock, The Wall Street Journal reported Monday (Dec. 9). Barington confirmed it has a stake in Macy’s during a […]
November 25, 2024
Macy’s has delayed its earnings call after discovering a multimillion-dollar “intentional” employee accounting error. That employee, the retailer said in a securities filing Monday (Nov. 25) had hidden at least $132 million in...
July 15, 2024
The Macy’s board of directors has unanimously decided to end acquisition talks with Arkhouse Management and Brigade Capital Management. The decision follows more than seven months of engagement that included a due diligence...
July 04, 2024
Are the world’s wealthy falling out of love with luxury goods? An opinion piece published Thursday (July 4) in the Financial Times argues that the rich — and even many people in...
