Membership Programs news and trends

Chuck E. Cheese CIO: Paid Memberships Boost Personalization Opportunities
Retail // March 11, 2024

Chuck E. Cheese is leveraging paid memberships to drive app engagement, boosting its ability to meet consumer demand for personalized offers. In an interview with PYMNTS following the brand’s launch of family memberships, facilitated through its mobile app, Mark Kupferman, chief insights and marketing officer...

Online Retailer Coupang Reports 10% Growth in Active Customers
Earnings // August 09, 2023

Coupang Inc., the South Korean online retailer known for its early and one-day delivery, posted its fourth consecutive quarterly profit, driven by efficiencies in logistics and membership programs that bolstered margins. The firm, backed by SoftBank Group Corp., reported a net income of $145 million for...

Best Buy Begins Offering Tiered Memberships
Retail // June 27, 2023

Best Buy has officially launched its new three-tiered membership program to entice cost-conscious shoppers. Beginning Tuesday (June 27), customers can take part in one of three memberships: an existing free tier, a new, more affordable paid program priced at $49.99 per year, and a revamped...

Report: FTC Lawsuit Aims to Develop Standards for Membership Programs
Subscriptions // June 23, 2023

The FTC is reportedly sending a message to all retailers with its lawsuit against Amazon. The Federal Trade Commission’s (FTC’s) lawsuit alleging that the retailer uses deceptive tactics to sell its Prime subscription program is likely meant to put other merchants on notice and to...

Quick Reads
Walmart Adds Pawp’s Telehealth Service for Pets to Membership Program

May 22, 2024
Walmart Adds Pawp’s Telehealth Service for Pets to Membership Subscribers to the Walmart+ membership program now have free, unlimited access to Pawp’s telehealth service for pet owners. Walmart’s introduction of this benefit comes after a pilot program in which Pawp became Walmart+’s most successful limited-time offer of 2023, the retailer said in a Wednesday (May […]

Best Buy Begins Offering Tiered Memberships

June 27, 2023
Best Buy has officially launched its new three-tiered membership program to entice cost-conscious shoppers. Beginning Tuesday (June 27), customers can take part in one of three memberships: an existing free...

Report: FTC Lawsuit Aims to Develop Standards for Membership Programs

June 23, 2023
The FTC is reportedly sending a message to all retailers with its lawsuit against Amazon. The Federal Trade Commission’s (FTC’s) lawsuit alleging that the retailer uses deceptive tactics to sell...

Barnes & Noble Launches Two-Tiered Membership Program

February 17, 2023
Barnes & Noble has expanded its offerings in the growing membership program competition. The retailer of books and digital media now offers both a free membership program and one that costs $40 a...